Privacy Policy

Last updated: October 28, 2026

Craig's Unique Frames (“we”, “us”) is a small, Canadian handcrafted-frame business based in Calgary, Alberta. We respect your privacy and are committed to protecting any personal information you share with us. This policy explains what we collect, why, and how we handle it.

Information we collect

Contact details you provide directly — your name, email address, phone number, and shipping address — when you request a custom frame or place an order.
Order details — frame size, wood preference, deadline, and any message you include with your inquiry.
Correspondence — the content of emails and messages you send us so we can reply and keep a record of your request.

How we use your information

To respond to inquiries and prepare custom-frame quotes and orders.
To arrange shipping and delivery of your frame.
To keep a record of your order in case you need support or a future reorder.
To share a photo of your finished frame with you, when you request it.

We do not sell, rent, or trade your personal information with anyone. Your details are used only to complete your order and communicate with you about it.

How we store your data

Order and contact details are kept privately by Craig and used only for fulfilling your request. We take reasonable care to protect your information and do not share it with third parties for marketing.

Cookies and analytics

This website does not use tracking cookies for advertising. Any basic analytics are used only to understand which pages are visited so we can improve the site.

Your rights

You may ask to see, correct, or delete the personal information we hold about you at any time. To make a request, simply email us at the address below.

Contact

Questions about this policy or your information? Email craigsuniqueframes@gmail.com or write to Craig's Unique Frames, 2121 17 Street SW, Calgary, AB, Canada T2T 4M5.